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Privacy Policy

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We are committed to ensuring your privacy is protected. This Privacy Policy sets out details of the information that we may collect from you and how we may use that information. Please take your time to read this Privacy Policy carefully. 

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1 - ABOUT US


This Privacy Policy describes how The Fox Leafield ("we" or "us" or "our") collects and processes data about individuals.

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For the purpose of the General Data Protection Regulation (2016/679) and the Data Protection Act 2018 (the “Legislation”), the data controller is The Fox Leafield. The registered address is The Fox, The Green, Leafield, Oxfordshire, OX29 9NP.

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Our Data Protection Officer can be contacted by emailing contact@thefoxleafield.co.uk, as further detailed below.

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2 - WHAT INFORMATION WE COLLECT AND WHEN


We only collect information that we know we will genuinely use and in accordance with the EU General Data Protection Regulation (GDPR), the Data Protection Act 2018 and associated data protection legislation. We may collect:

 

Information you give us.
This is information about you that you give us by filling in forms on our website www.thefoxleafield.co.uk (our “Site”) or by corresponding with us by phone, e-mail, in our premises or otherwise. It includes information you provide when you register to use our Site, book a table, enter a competition, promotion or survey, purchase a gift card or voucher, apply for a job with us, and when you report a problem with our website. The information you give us may include your name, address, e-mail address postcode and phone number.

 

Information we collect about you on our Site:
With regard to each of your visits to our Site we may collect the following information:

  • information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, date and time zone setting, browser plug-in types and versions, operating system and platform;

  • information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), pages you viewed, page response times, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call us.

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Photography and Video Recordings.
As part of our local and brand marketing activities, from time to time we may be filming or taking photographs of happy guests enjoying their visits to The Fox. We will ensure that consent is obtained expressly in every case.

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3 - COOKIES


Similar to other commercial websites, our Site uses a technology called "cookies" and web server logs to collect information about how our Site is used. A cookie is a very small text document, which often includes an anonymous unique identifier.

 

When you visit a website, that Site's computer asks your computer for permission to store this file in a part of your hard drive specifically designated for cookies.

Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at our Site, and the Sites visited just before and just after our Site. Cookies, in conjunction with our web server's log files, allow us to calculate the aggregate number of people visiting our Site and which parts of the Site are most popular. This helps us gather feedback so that we can improve our Site and better serve our customers. Cookies do not allow us to gather any personal Information about you and we do not generally store any personal Information that you provided to us in your cookies.

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You can refuse to accept cookies by activating the setting on your browser which allows you to refuse the setting of cookies.

 

4 - PURPOSES FOR WHICH WE WILL USE YOUR PERSONAL DATA


We will only process your personal data in line with that which is permitted by the Legislation. We may process your personal data for more than one lawful ground depending on the specific purpose for which we are using your data. Please contact us if you need details about the specific legal ground we are relying on to process your personal data. Typically we will process your data on one of the following bases:

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  • Consent given (e.g. for obtaining feedback, photos and video recordings for marketing purpose)

  • Performance of a contract or an agreement with you (e.g. entry in a competition)

  • Necessary for our legitimate interests (e.g use of CCTV on sites)

  • Necessary to comply with a legal obligation (e.g. if requested by authority for investigation)

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5 - HOW WE USE YOUR INFORMATION


We use information held about you in the following ways:

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Information you give to us. We will use this information:

  • to provide you with the information, products and services that you request from us;

  • to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;

  • to notify you about changes to our service;

  • to ensure that content from our site is presented in the most effective manner for you and for your computer.

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Photography and Video Recordings. We will use this information:

  • for use on social media and in our marketing. We will ensure that consent is obtained expressly.

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Information we collect about you. We will use this information:

  • to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

  • to improve our site to ensure that content is presented in the most effective manner for you and for your computer;

  • to allow you to participate in interactive features of our service, when you choose to do so;

  • as part of our efforts to keep our site safe and secure;

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6 - WHO WE MAY SHARE YOUR INFORMATION WITH:


We will not share your information with any third parties without your explicit consent.

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7 - KEEPING YOUR DATA SECURE


Data security is of great importance to us and to protect your data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure your collected data.

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We take security measures to protect your information including:

  • Limiting access to our building to those that we believe are entitled to be there.

  • Implementing access controls to our information technology;

  • We use appropriate procedures and technical security measures (including strict encryption, anonymisation and archiving techniques) to safeguard your information across all our computer systems, networks, websites, mobile apps, offices and stores;

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All information you provide to us is stored on our secure servers. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

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9 - HOW LONG WE WILL STORE YOUR DATA


We retain a record of your personal information in order to provide you with a high quality and consistent service. We will always retain your personal information in accordance with the General Data Protection Regulation (GDPR) and never retain your information for longer than is necessary. For more information, you may contact our DPO.

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We will only retain your Information for as long as is necessary for the purpose or purposes for which we have collected it. The criteria that we use to determine retention periods will be determined by the nature of the data and the purposes for which it is kept.

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10 - YOUR RIGHTS


Under the Legislation you have the right to make certain requests in relation to the personal information that we hold about you. We will not usually make a charge for dealing with these requests. If you wish to exercise these rights at any time please contact us using the details set out in the "Contact " section.

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You have the right to be informed about the collection and use of your personal data.

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  • The right of access: You have the right to access the personal information that we hold about you in many circumstances. This is sometimes called a ‘Subject Access Request’. Where we have good reason, and if the GDPR permits, we can refuse your request for a copy of your Information, or certain elements of the request. If we refuse your request or any element of it, we will provide you with our reasons for doing so.

  • The right to rectification: If any of the personal information we hold about you is inaccurate or out of date, you may ask us to correct it.

  • The right to object: You have the right to ask us not to process your personal data for marketing purposes, in particular where we have used consent as the lawful basis for processing. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by emailing contact@thefoxleafield.co.uk.

  • The right to erasure: This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing, where we may have processed your information unlawfully or where we are required to erase your personal data to comply with the law. Note, however, that we may not always be able to comply with your erasure request for specific legal reasons. Right to erasure does not apply in the following scenarios (i) when the lawful basis for processing the data is 'legal obligation'; (ii) For the establishment, exercise or defence of legal claims'.

  • The right to restrict processing: This enables you to ask us to suspend the processing of your personal data in the following scenarios: (i) if our use of the data is unlawful but you do not want us to erase it, (ii) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it, or (iii) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims.

  • Request the transfer of your personal data to you or to a third party: We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. 

  • Withdraw consent at any time where we are relying on consent to process your personal data for direct marketing purposes: However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. All marketing communications will contain information about how to opt-out and electronic communications will have a direct link to unsubscribe. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent. Where possible we will endeavour to respond to notifications of withdrawn consent for use of image or film prior to publishing the image or film. It may not be possible to do so after publication.

 

You have a right to complain to the Information Commissioner's Office if you believe that any use of your personal information by us is in breach of applicable data protection laws and/ or regulations. More information can be found on the

Information Commissioner’s Office website: https://ico.org.uk

 

11 - CHILDREN


Our website is not designed to target children under the age of 18. By accepting this privacy policy you are confirming that you are over 18 years old. All terms of our privacy policy apply to children under 18.

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12 - WHAT HAPPENS IF OUR BUSNIESS CHANGES HANDS?


We may, from time to time, expand or reduce our business and this may involve the sale and/or the transfer of control of all or part of our business. Any personal data that you have provided will, where it is relevant to any part of our business that is being transferred, be transferred along with that part and the new owner or newly controlling party will, under the terms of this Privacy Policy, be permitted to use that data only for the purposes for which it was originally collected by us.

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13 - CHANGES TO OUR PRIVACY POLICY


We will make changes to this privacy policy from time to time. Any updates to the privacy policy in the future will be posted on this page. Please check back to see any updates or changes to our privacy policy.

 

14 - CONTACT


Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to contact@thefoxleafield.co.uk or by post to The Fox, The Green, Leafield, Oxfordshire, OX29 9NP.

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The Information Commissioner's Office (ICO) regulates data protection and privacy matters in the UK. They make a lot of information accessible to consumers on their website and they can help you address any concerns. You can access them here.

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